General Terms and Conditions

1. Scope

These General Terms and Conditions (GTC) apply to all orders placed through our online shop by consumers and businesses.

A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity (§ 13 BGB - German Civil Code).
An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity (§ 14 BGB).

For entrepreneurs:
These GTC also apply to future business relationships, without us having to refer to them again. Conflicting or supplementary general terms and conditions of entrepreneurs will only become part of the contract if we have expressly agreed to their validity.

2. Contracting Party, Conclusion of Contract, Correction Options

The purchase contract is concluded with Marco & Marcus Hans GbR.

By placing products in the online shop, we make a binding offer to conclude a contract for these items. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking the order button. Immediately after sending the order, you will receive a confirmation by e-mail.

Note for entrepreneurs: We reserve the right to request suitable proof of your entrepreneurial status (e.g., commercial register extract, business registration).

Minimum order value: €40.00 incl. VAT (plus any shipping costs)

3. Contract Language, Contract Text Storage

The contract language is German, optionally English.
We store the contract text and send you the order data and the GTC by e-mail. You can view past orders in your customer account.

4. Subject of the Contract

4.1 Product Description
The respective product description is an essential part of the contract.

4.2 Product Images
Color deviations are possible due to technical display conditions.

4.3 Rights of Use
For content created by us for the fulfillment of the order (e.g., designs), we grant a simple right of use for the contractually agreed purpose.

5. Delivery Conditions

5.1 Shipping Costs
Shipping costs apply to every order in accordance with the respective product information and the shipping costs shown in the ordering process. Free shipping is not offered.

5.2 Delivery Options
Delivery to the specified address or collection at our warehouse in Marnheim during stated business hours.

5.3 Delivery by Freight Forwarder
The freight forwarder will arrange a delivery date with you. Delivery is to the front door, no assembly. Unloading is carried out together with the recipient. For entrepreneurs: Unloading is the responsibility of the recipient.

6. Right to Partial Deliveries

Partial deliveries are permissible if they are reasonable for you. Subsequent deliveries are free of shipping costs.

7. Payment

The following payment methods are available:

  • Prepayment (bank transfer)

  • Cash on delivery (plus €11.90 fee)

  • PayPal

  • Cash payment upon pickup

Invoices are sent by e-mail.
In case of default, the statutory regulations apply.

For entrepreneurs, additionally:
Default interest: 9 percentage points above the base rate, plus a flat fee of €40 (§ 288 (5) BGB).

8. Transport Damages

For consumers:
Please report obvious transport damage to the delivery person immediately if possible and contact us as soon as possible.

For entrepreneurs:
The risk of accidental loss passes to the entrepreneur upon handover to the transport company.

9. Data Backup

You are responsible for your own data backup. Our liability for data loss is limited to cases of statutory liability.

10. Warranty and Guarantees

10.1 Liability for Defects
The statutory warranty rights apply.

For consumers:
The warranty period is 2 years from delivery.

For entrepreneurs:
Warranty for new goods: 1 year from the transfer of risk.
The obligation to inspect and give notice of defects according to § 377 HGB applies.
No liability for public manufacturer specifications.

10.2 Guarantees
Voluntary guarantees only exist if expressly stated with the product.

11. Liability

We are liable without limitation:

  • for intent or gross negligence

  • for injury to life, body or health

  • for guarantees

  • under the Product Liability Act

In the event of slightly negligent breach of essential contractual obligations, liability is limited to foreseeable damage. Beyond this, liability is excluded.

12. Final Provisions

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods.
Should individual provisions be invalid, the remainder of the contract remains valid.